1. General Overview

These Terms govern your use of our website and services provided by Me & Moms (“we,” “our,” or “us”). By using our site, you agree to be legally bound by these terms, our Privacy Policy, and our Refund & Returns Policy. If you do not agree, please do not use our website or place orders.

2. Eligibility

You must be at least 18 years old to place an order or use our services. By using our website, you confirm that all information you provide is true, accurate, and complete.

3. Orders and Payments

• Orders can be placed through our website or authorized platforms.

• Once an order is placed, you will receive an order confirmation.

• Prices displayed on our website are inclusive of applicable taxes unless mentioned otherwise.

• We accept secure online payments through trusted payment gateways.

• Cash on Delivery (COD) may be available in select areas (if applicable).

We reserve the right to cancel or refuse any order for reasons including incorrect pricing, payment issues, or unavailability of items.

4. Delivery Policy

• We strive to deliver fresh meals on time to the address provided by you.

• Delivery times may vary due to weather, traffic, or unforeseen circumstances.

• In case of delivery failure due to wrong address, unreachable contact number, or customer unavailability, the order will be marked as delivered and no refund will be issued.

5. Food Quality and Safety

• All meals are prepared with care using hygienic methods and quality ingredients.

• However, as food is perishable, please consume it within the recommended time after delivery.

• Me & Moms is not liable for any health issues caused by improper storage or delayed consumption.

6. Cancellations and Refunds

Please refer to our Refund and Returns Policy for details regarding order cancellations, refunds, and returns.

7. Intellectual Property Rights

All content on this website, including logos, images, text, recipes, graphics, and layout, are the property of Me & Moms and protected by copyright laws.
You may not reproduce, distribute, or use any material without our written consent.

8. User Responsibilities

When using our website, you agree not to:

• Post or share any false, misleading, or harmful information.

• Attempt to hack, disrupt, or misuse our website or servers.

• Use our platform for unlawful or unauthorized purposes.

We reserve the right to suspend or block any user who violates these terms.

9. Limitation of Liability

Me & Moms shall not be held liable for:

• Delays in delivery due to external factors (traffic, weather, etc.)

• Inaccurate or incomplete information provided by customers

• Any indirect, incidental, or consequential damages resulting from using our services

Our total liability, if any, shall be limited to the amount paid for the specific order in question.

10. Third-Party Links

Our website may include links to third-party websites (like payment gateways or delivery partners). We are not responsible for the content, privacy practices, or services of these external sites.

11. Changes to Terms

We may update or modify these Terms & Conditions at any time. All updates will be posted on this page with a new “Effective Date.” By continuing to use our services after changes are posted, you agree to the revised terms.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in [Your City, State].

13. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: [your email address]
📞 Phone: [your contact number]
🏠 Address: [your business address]